Bridges Bay Resort, Arnolds Park

My stay at the hotel was quite disappointing, primarily due to the misleading information online and the overall poor condition of the rooms. Although we found some positives in the dining options, the lack of cleanliness and amenities left much to be desired. The water park was a major letdown, and staff interactions were not pleasant. Given the price we paid, I expected far more quality and comfort.

I had a very frustrating experience at this hotel. The room was poorly designed with no lock for privacy, and the service was less than ideal. Although the king suite was spacious, the noise levels were unbearable at times. I was really hoping for a better value based on what I expected from the marketing, but it simply fell short.

I had a mixed experience at the hotel. The water park is super fun for families, and the rooms are spacious, which we appreciated. However, the service was often frustrating, especially at check-in, and the dining options left a lot to be desired. Overall, it was decent for the kids, but there are definitely some areas for improvement.

During my stay, I noticed some redeeming qualities but also some areas that really need attention. The water park was fun for the kids, providing plenty of opportunities for entertainment, though cleanliness was a recurring issue. The staff's demeanor was often off-putting, which detracted from the overall experience. The facilities also seemed dated and in need of upgrades, particularly the rooms, which did not match the descriptions on the website.

Our stay had its ups and downs. The hotel has a fantastic location near great activities, but the room quality left a lot to be desired, unfortunately. We loved that there were a variety of attractions for the kids to enjoy, but the cleanliness and maintenance of the facilities were quite lacking. Overall, not the value for money we expected.